We are confident you will love your Royal Crown Derby, but should you have made the wrong selection you can return your item within 30 days of receipt and we will be happy to arrange an exchange or a full refund for you (please be aware that, for international deliveries, we cannot refund any import duties or taxes).
To request a return please contact our client care team on (+44) 01332 712800 or enquiries@royalcrownderby.co.uk. For further information regarding opening hours please visit contact us.
Refunds will be processed within 10 working days of the goods being returned.
All items must be return in their original state and packaging for a full refund.